AI is transforming car dealerships in 3 big ways:
1. Sales: AI handles follow-ups; BDC builds relationships.
2. Service: AI uses data to bring customers back.
3. Chat: AI enhances chat, boosting conversions.
Adoption is skyrocketing.
Impel’s $100M acquisition of Outsell gives them 20 years of customer data to train their AI models.
Devin Daly, CEO of @GetImpel, shares what this means for the future of automotive retail.
0:10 - Automotive AI Adoption
3:42 - Outsell Acquisition
5:57 - Retention Secrets
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