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The Ford Whisperer Who Turns Broken Dealerships Into Empires | Eddie Stivers, President at Stivers Auto Group
Aug. 4, 2026

The Ford Whisperer Who Turns Broken Dealerships Into Empires | Eddie Stivers, President at Stivers Auto Group

Today I'm joined by Eddie Stivers, President of Stivers Auto Group. He breaks down why his own cost of people sits at 56% of gross against Carvana's 20%, and the plan to fix it within 36 months. Eddie also unpacks how he is using Claude to catch missed fleet sales and rethink decades of gut-feel vehicle ordering. Topics: 03:30Ford Hit Dead Last In Satisfaction. 08:05Stivers Buys Broken Toys. 10:30Repeatable Turnaround Playbook Works. 14:16Car Business Is Now Tech-Driven. 37:35AI Disrupts
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O'Koniewski on Chinese Cars, Mowid/Wear on Reinsurance, Hudson on OpenAI | Daily Dealer Live
Aug. 3, 2026

O'Koniewski on Chinese Cars, Mowid/Wear on Reinsurance, Hudson on OpenAI | Daily Dealer Live

Today's show features: - Robert O'Koniewski, Executive Vice President and General Counsel at Massachusetts State Automobile Dealers Association (MADA) - Dan Mowid, Senior Division Reinsurance Executive, Direct Markets at Zurich North America - Josh Wear, Vice President of Underwriting, Direct Markets at Zurich North America - Chris Hudson, General Manager at Mark Miller Subaru This episode is brought to you by: Podium – Most AI is a black box. Podium's is yours to control — and it increase
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Fixed Ops Friday w/ Jeff Pister, Chris Collins, & Nicolas Salvo Labelle | Daily Dealer Live
July 31, 2026

Fixed Ops Friday w/ Jeff Pister, Chris Collins, & Nicolas Salvo Labelle | Daily Dealer Live

Today's show features: - Jeff Pister, Executive Manager at Honda Marysville - Chris Collins, Owner at Chris Collins Inc - Nicolas Salvo Labelle, Fixed Ops Manager at Rolls-Royce Motor Cars Quebec This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ helps
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"Values Rose!" The EV Bloodbath That Never Happened (and What Smart Dealers Are Doing Now) | Jimmy Douglas, Founder & CEO at Plug
July 30, 2026

"Values Rose!" The EV Bloodbath That Never Happened (and What Smart Dealers Are Doing Now) | Jimmy Douglas, Founder & CEO at Plug

Today I'm joined by Jimmy Douglas, Founder & CEO at Plug. He breaks down why the top used EV dealers turn inventory in 30 days instead of 59 while selling for 3% more, and shares the arbitrage move of stocking a competitor's EV so you capture a sale that was happening anyway. Topics: 00:47 Tax Credits Killed EV Residuals. 08:20 Selling A Computer On Wheels. 18:29 Live With An EV For One Month. 21:35 Stack Teslas For Massive Arbitrage. 27:25 Detroit's Global EV Future Is B
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Dell on Used Cars, Miller on Embedded Insurance, Midgett on GM Search | Daily Dealer Live
July 29, 2026

Dell on Used Cars, Miller on Embedded Insurance, Midgett on GM Search | Daily Dealer Live

Today's show features: - Rob Dell, Vice President at Bob Ruth Ford - Jeremy Miller, Director of National Partnerships at In the Car - Kelly Midgett, Owner at Kelly’s Automotive This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and
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"The Million Dollar Swing!" How One GM Drove $1M in Profit Growth in a Year & The Numbers Behind It | Frank Esparza, General Manager at Tracy Honda
July 28, 2026

"The Million Dollar Swing!" How One GM Drove $1M in Profit Growth in a Year & The Numbers Behind It | Frank Esparza, General Manager at Tracy Honda

Today I'm joined by Frank Esparza, General Manager at Tracy Honda. Frank walks through how his Honda store in Tracy, California, turned a stagnant pay plan into more than a million dollars in net profit growth in twelve months. He breaks down enforcing minimum sales standards, why he moved his advertising budget from broad reach to buyers already in the market, and how a lending partner is approving finance deals that traditional banks reject outright. Topics: 03:00 Raising Standards Drove $
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One of the best

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Making dealers money | Oct. 17, 2024

In the business

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BetancourtKevs | Sept. 25, 2024

Good podcast

"I like most of the guest that he has on and the topics that they discuss. One suggestion I have for him that hopefully he can work on, it didn’t seem as bad in the beginning when he started this podc…"

vinny919191 | Aug. 24, 2024

Robert Hollenshead interview

"Outstanding discussion with a brilliant guy. Every week, this show shines a light on another interesting aspect of the car business that you hear no where else. Always well worth a listen!"

mad mad10 | Sept. 10, 2023

Great show

"I worked in the industry for a whole six months…20 years ago. But, that was enough to get me plugged into the car sales world big time. Your show is not only awesome, but you are getting some epic bi…"

Rybo1 | June 11, 2023

Great Show

"While I’m not a car industry insider, the market fascinates me. Lots of interesting insights. Helps me as a “bottom feeder” buyer of high mileage cars."

Small Town Kansas | May 30, 2023

Great show

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mjdgarage | May 13, 2023

Great Insight

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Big Tom from Buffalo | May 4, 2023

Entertaining, informative, and understandable.

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TomB985 | April 14, 2023

Great insight

"24 years in the business and great insight for consumers and retailers!"

Jissomoney | April 14, 2023

Interesting and insightful

"From a consumer perspective: interesting insights about an industry that is anything but transparent. Being enjoyable helps, too."

Tomster nickname taken | April 10, 2023

Must listen

"Fantastic interviews and great content. This is such a thought provoking and inspiring podcast. Nice job."

NateRiesen | April 11, 2024

Not even in the car biz…

"I’m not even in the car business, but as a car junkie I look forward to every episode. Always new information about an incredibly complicated and interesting business."

CapitalTruck | Aug. 1, 2024
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