All Podcast Episodes
Why Dealers Are "Guilty Until Proven Innocent" For Credit Card Charge…
In this episode of the Industry Spotlight, joining host Sam D’Arc are Nathan Johns, CFO of Smith Auto Group, and Justin Feist, President of Auto Dealer Payments, to discuss how credit card processing is the "last frontier" of...
Fixed Ops Friday w/ Scott Morrison, Dave Thomas, & Richard Lupo | Dai…
Today's show features: - Scott Morrison, Fixed Operations Director at Mercedes Benz of Hampton- Dave Thomas, Director, Content Marketing at CDK Global- Richard Lupo, Fixed Operations Director at Apple Tree Honda and Ac...
"Stop Guessing on Used Cars" – How Data is Killing the "Art" of the A…
In this episode of the Industry Spotlight, joining host Sam D’Arc are Dennis Gingrich, Sales and Finance Director at the Niello Company, and George Chamoun, CEO of ACV Auctions to discuss the shift from gut-based appraisals t...
Hurst on Career Growth, Crowell on Transparent Ads, Dobbs on Complian…
Today's show features: - Harold Hurst, COO of Purdy Group USA - Adam Crowell, Chief Legal & Strategy Officer at KPA - Seth Dobbs, Co-Chair of National Automotive Practice at FOX ROTHSCHILD LLP This episode is brought to you b...
“Hermetically Sealed!” Why This Senator Is Planning to Ban Chinese Ca…
Today, I'm joined by Sen. Bernie Moreno to discuss his legislative plan to "hermetically seal" the US market from Chinese vehicles to protect national security and dealer valuations. We dive into the $400 billion cost of the ...
Walton on Rural Dealerships, Zombo on Reconditioning Clock, Cain on A…
Today's show features: - Lee Walton, Dealer Principal & Vice President at Bob Allen Ford-Ottawa - Frank Zombo, VP of Sales at Auto Hauler Exchange - Marion Cain, Founder of ACE™ This episode is brought to you by: Uber For Bus...
Fixed Ops Friday w/ Tiago Castro, Chuck Turck, & William Demaree | Da…
Today's show features: - Tiago Castro, Senior Vice President, Marketing & Sales at Nissan Group of North America. - Chuck Turck, Fixed Operations Director at Classic Cadillac and Subaru - William Demaree, Group Director of Fi...
“Your Data Is Dirty!” How Bad Data is Cannibalizing Your AI Strategy …
Today, I'm joined by Brian Abrams, VP of Data and AI at CDK Global, to discuss the critical shift from viewing AI as a "tool" to an operational strategy that prevents massive profit leakage. Brian explains why nearly 60% of d...
One Year of DDL with the Car Dealership Guy Team | Daily Dealer Live
Today's show features: - Cole Short, Head of Content & Creative Strategy at Car Dealership Guy - Jay Law, Head of Partnerships at Car Dealership Guy - Yossi Levi, Chief Car Guy at Car Dealership Guy This episode is brought to...
“We’re Buying Deeper!” How AI-Powered Sourcing Is Solving Used Car Ac…
Today, Sam D'Arc is joined by Sam Hatch, General Manager at JRR Motor Sales, to discuss how he moved his top salesperson into a dedicated buying center to source 70+ units off the street in a single month. We discuss the "Mat...
Kyle Coleman on Path to 40 Stores, Scott Pharr on F&I Pay Plan | Dail…
Today's show features: - Kyle Coleman, President & CEO of Coleman Automotive Group - Scott Pharr, COO & Partner of P4 Automotive This episode is brought to you by: Podium – the AI platform trusted by one in three dealerships....
“You're Losing Millions!” The $12,000/mo Transportation Leak Almost E…
In this episode of the Industry Spotlight, joining host Sam D’Arc are Todd Hatch, Service Director at Palm Springs Nissan, and Malcolm Richardson, Senior Automotive Account Manager at Uber for Business to discuss how dealersh...
Fixed Ops Friday w/ Jason Graciano, Michael Ross | Daily Dealer Live
Today's show features: - Jason Graciano, Partner & General Manager at White Plains Honda - Michael Ross, Fixed Operations Director at Larry Green Chevrolet This episode is brought to you by: Zurich – Zurich delivers The Zuric...
“Warranty is Exploding!” How Dealerships Are Capturing the $32B Reven…
Today I'm joined by Jim Roche, CEO of Warrcloud. This conversation breaks down the massive $32 billion surge in warranty work , why customer pay is decelerating , and how dealers can use technology to fix "leaky" receivables ...
Cavender Auto on Used Dept, HIGHSTREET on Auto Risk, Pecoraro on Buil…
Today's show features: - Jonathan Gray, COO of Cavender Auto Group - Rob Cavender, President and CEO of Cavender Auto Group - Vin Stazzone, Chairman at HIGHSTREET | Automotive - Mike Keese, Agency President at HIGHSTREET | Au...
“The Tower is Dead!” Inside the No-Commission 4-Day Work Week (And Wh…
Today I'm joined by Erikka Tiffani, General Manager at Walser Hyundai Brooklyn Park. In an industry defined by grind and tradition, Erikka breaks down how Walzer has successfully implemented a 4-day work week and a non-commis...
Rowley/Horowitz on Fullpath Sale, Boice on Price Consistency, Almeida…
Today's show features: - Stephen M. Rowley, President of Cox Automotive - Aharon Horwitz is the Co-Founder and CEO of Fullpath - David Boice, Co-Founder and CEO of Team Velocity - Ron Almeida, General Manager of Colonial Ford...
Flying Blind: Why "Set It & Forget It" Reinsurance is Costing Dealers…
In this episode of the Industry Spotlight, joining host Sam D’Arc are Michael Naim, VP at Zurich North America, and Jeff Glanzmann, Dealer Principal at Glanzmann Subaru, to discuss why many dealers are " flying blind" by rely...
Fixed Ops Friday w/ Don Hall, Morgan Abeyie, Daniel Negalha | Daily D…
Today's show features: - Don Hall, President & CEO, Virginia Automobile Dealers Association - Morgan Abeyie, Podium Service AI Product Manager at Podium - Daniel Negalha, Corporate Fixed Ops Director at McGovern Automotive Gr...
“CRM Is Broken!” Why Static Workflows Kill Deals (And How to Engage w…
Today I'm joined by Matt Leone, CEO of DriveCentric. Matt breaks down why "tech bloat" is killing dealership margins and how shifting from task management to real-time engagement hubs can stop lead leakage across Sales, F&I, ...
Shepherd on Inventory, Good on CRM Best Practices, O'Koniewski on Ad …
Today's show features: - Jacob Shepherd, Dealer Principal at Chevrolet of Troy - Amber Good, Senior Product Marketing Manager at CDK Global - Robert F. O’Koniewski, EVP and General Counsel at Massachusetts State Automobile De...
The Pay Cut Ultimatum: How One BMW Store Flipped VSC Penetration (+ t…
In this episode of the Industry Spotlight, joining host Sam D’Arc are Luke Parker, Finance Manager at BMW Greensboro and Erik Wielgos, Director of Dealer Success at Service Payment Plan to discuss how after a new GM changed t...
Soza on Used Disciplines, Byrd on First Pencils, Lawrence on EVs | Da…
Today's show features: - Lonny Soza, Lonny Soza, Vice President of Fertitta Automotive - Michael Byrd, Chief Revenue Officer of Informativ - Alex Lawrence, CEO & Co-Founder of EV Auto This episode is brought to you by: Haig P...
Fixed Ops Friday w/Jim Sabino, and Chris McPhillips | Daily Dealer Li…
Today's show features: - Jim Sabino, Fixed Operations Director at All American Ford Paramus - Chris McPhillips, Fixed Operations Director at Nissan, Hyundai, & Genesis of Cool Springs This episode is brought to you by: Stream...