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How this Car Dealer Became a #1 Volvo Store in the US

In this episode, I'm speaking with Matthew Haiken, President of Prestige Collection Auto Group

This episode is brought to you by:

Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/

CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.

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Topics:
00:00:00 - Intro
00:03:18 - Matt’s background and career
00:09:50 - NADA Dealer Candidate Academy
00:11:10 - Matt’s operating philosophy
00:13:04 - Moving away from selling Kia’s
00:15:23 - What’s changed the most in your business over the past decade to successfully operate multiple locations?
00:17:19 - What are you seeing in terms of consumer demand?
00:18:40 - How have your margins changed over the past year?
00:20:16 - Why did you become a Polestar dealer?
00:23:06 - How do you define the agency model?
00:27:30 - How are you making money here?
00:33:22 - Are you considering adding a service arm?
00:34:24 - Why are you bullish on Polestar?
00:35:40 - Does the agency model have a future in the US?
00:39:52 - Where do you think the market conditions will be as we go into 2024?
00:42:31 - What steps are you taking to insulate yourself?
00:45:07 - What’s next for you in terms of acquisitions?
00:45:45 - Will your kids get into auto?

Check out Prestige Collection Auto Group here - https://www.prestigevolvo.com/

Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.