#104 Dealer Tech Expert: How car buying is evolving, #1 killer of car deals, Future of dealership tech stacks, Secret playbook to getting a dealership's attention | Chase Abbott, VP Sales at Cox Automotive

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Chase Abbott, VP Sales at Cox Automotive where we discuss: How car buying is evolving, the future of dealership technology stacks, the #1 killer of car deals, and the secret playbook to getting a dealership's attention.

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Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/

Cox Automotive - Cox focuses on continually improving their products to create faster vehicle transactions, enabling consumers to have a seamless online-to-offline experience. Learn more about how Cox Automotive solutions can take every aspect of your business further, faster at https://www.coxautoinc.com/

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Topics:

(00:00:00) - Intro

(00:02:33) - Chase’s background and career

(00:08:06) - How will integrated products be affected in light of the CDK breach?

(00:13:04) - How involved and technical are your conversations with dealers vs. 5 years ago?

(00:18:30) - How do you provide connectivity for dealers?

(00:20:54) - Are dealers actively asking about AI?

(00:23:35) - Where are dealers most interested in automating or leveraging new technology?

(00:30:42) - Do you see yourself spending another decade with Cox?

(00:34:01) - What do the next 2-3 years look like for dealership technology?

(00:37:10) - Getting in touch with Chase

(00:37:31) - Closing thoughts

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