Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jack Ballinghoff, COO of Ourisman Automotive Group where we discuss: His principles to running 17+ dealerships, the best used car auction in the United States, why he thinks negotiations in car sales need to end and much more.
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Topics:
(00:00:00) - Intro
(00:01:48) - Jack’s background and career
(00:14:30) - Where did you find your niche in the business?
(00:17:58) - What do you mean you try to “see around corners?”
(00:22:37) - What do you see for the industry's future?
(00:24:50) - Is transparency the end game?
(00:26:51) - What are some non-conventional opinions you have about dealerships?
(00:34:36) - Implementing efficiency
(00:38:08) - Empowering the individual vs. standardization
(00:39:37) - What strategies do you use to operate your stores?
(00:52:00) - How do you think about bonuses?
(00:56:13) - Onboarding and integration
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