#94 Killing the dealership 'courtesy shuttle', Evolving the experience at dealerships, How dealers hacked Uber | Charles Mizrahi, Head of Automotive Partnerships at Uber

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Charles Mizrahi, Head of Automotive Partnerships at Uber, where we discuss evolving the customer experience at dealerships, killing the courtesy shuttle, how dealers hacked Uber, and much more!

This episode of the Car Dealership Guy Podcast is brought to you by:

AutoFi - AutoFi solves the everyday problems dealers face like bottlenecks at the sales desk, customer distrust, and decision overload.

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Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today.

Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news

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Topics:

(00:00:00) - Intro

(00:03:15) - Charlie’s background and career

(00:04:42) - Ideating Uber for Business

(00:10:42) - Penetrating the car business during Covid

(00:12:16) - What are you working on today? 

(00:14:59) - What’s the value of offering a service that is so simple on the surface?

(00:18:25) - What are the use cases for this product?

(00:21:17) - What’s the future for dealership transportation?

(00:22:56) - What do you have on the horizon to bring innovation to the industry?

Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.