All Podcast Episodes

April 10, 2025

Industry Spotlight: How a Superbowl Champion Helped Cable Dahmer Crac…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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April 3, 2025

The Hidden EV Hurdle: Why Charging Still Stumps Buyers & How Dealers …

Today I’m joined by Oliver Phillips, COO of Qmerit. We break down the #1 EV problem dealers aren’t talking about—and how to solve it, why Florida is quietly becoming an EV powerhouse, how EVs are cutting through the political...

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March 27, 2025

The Data Battle in Auto Retail: Who’s Losing, and How Dealers Can Tak…

Today I’m joined by Chad Rycenga, Chief Product Officer at Authenticom. We’re breaking down the data battle playing out on dealership lots — how dealers are protecting customer info, where the threats are coming from, and how...

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March 4, 2025

Industry Spotlight: Tasca Auto Group's Secret to Bringing Long-Lost C…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Feb. 25, 2025

How Van Horn Auto Group Is Capitalizing on the Final Customer Touchpo…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Feb. 13, 2025

How Sonic Automotive Joined Forces With The Biggest E-Retailer In The…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Jan. 28, 2025

A $250M Vision to Transform the Auto Retail Landscape | Brian MacDona…

Welcome to the Car Dealership Guy Podcast. In this episode, I’m joined by Brian MacDonald, CEO of CDK Global. We explore why he’s betting $250M on a major shift in automotive retail, the winners and losers as service departme...

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Jan. 23, 2025

Owning 11 Dealerships Was Just the Start: The Dealer-Built Solution G…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sam Mahrouq, CEO of Ikon Technologies where we discuss: Scaling his auto group to 11 dealerships and millions in sales, How an "ah ha" moment at th...

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Jan. 21, 2025

Why Dealers Are Losing 70% of Trade-Ins—and How They’re Fighting Back…

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brian Kramer, EVP at Cars Commerce, where we discuss: why dealers are losing 70% of trade-ins for every new car they sell, the future of data owner...

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Jan. 19, 2025

The Most Important Metric You’re Not Tracking in Car Sales | Industry…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Jan. 16, 2025

The 2025 Wholesale Car Market Explained – Key Insights and What’s Ahe…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Kelly, CEO of OPENLANE where we discuss a breakdown on how the wholesale car market finished off 2024, how volume trends are bucking expectat...

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Jan. 9, 2025

The Team Extinguishing Service Department "Heat Cases"—and Protecting…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tasso Roumeliotis, CEO of Numa, where we discuss: how to extinguish service department "heat cases" before they burn profitability, why 911 started...

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Jan. 2, 2025

The Raw Truth About What Customers Think of Dealerships — And How Dea…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matt Murray, CEO and Jake Hughes, Director of Marketing at Widewail where we discuss the raw truth about what customers think of dealerships and wh...

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Dec. 19, 2024

How Car Dealers Are Cracking the "Customer Retention" Code | Brice En…

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brice Englert, CEO of TradePending. We discuss how car dealers are cracking the customer retention code, insights from competing with car-buying gi...

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Dec. 12, 2024

The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | Davi…

Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by David Donaldson, SVP at DLRdmv, for an insightful conversation about the technology helping dealerships sell cars coast-to-coast. We discuss the daily ...

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