#139 How an “Old-School Car Dog” Wins With An Unlikely Mix: Tech & EQ | Dustin Collins, Vice President at Bill Kay Auto

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Dustin Collins, Vice President at Bill Kay Auto, to explore how an "old-school car dog" thrives with an unlikely mix of tech and EQ, why $500 might be the key to increasing car sales, the traits that define a great service director—and much more.

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Topics:

(00:00:00) - Intro

(00:01:45) - Dustin’s background and career

(00:07:09) - What makes a great Service Director?

(00:09:19) - Where is your focus on the average day?

(00:14:13) - Where are you running into challenges?

(00:16:36) - What has been your net profitability trend?

(00:18:43) - How are you considering inventory acquisition over the next few months?

(00:20:37) - What’s your pricing strategy?

(00:22:41) - How are you sourcing used vehicles?