About 80% of the used cars franchised dealers sold last year came directly from consumers (trade-ins + buy from public).
But keeping that pipeline flowing isn’t guaranteed.
One edge dealers have?
Service retention.
Brice Englert, Founder & CEO at @tradepending, explains why investing in it is critical to staying ahead of the competition.
➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @tradepending, @TAXMAXTV and DLRdmv
