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In this episode, I'm speaking with Betty Jotanovic, President of Chrysler Capital and Auto Relationships at Santander.
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Topics:
00:00:00 - Intro
00:03:04 - Betty’s background and career
00:10:12 - Distribution channels
00:11:08 - Difficulty in signing up with new dealers
00:12:54 - What makes an excellent dealership to work with
00:16:10 - Quantifying risk
00:16:51 - Auotloan and economic concerns
00:25:33 - Quantifying risk on EVs
00:27:33 - Repossessions and fraud
00:32:11 - Balancing digital lending vs. having a physical presence
00:34:48 - Embedded advantages to being vertically integrated
00:36:44 - What do you do with all the loans once they’re issued?
00:38:06 - Reacting to the changing nature of lending
00:41:15 - Automating the lending business
00:44:03 - Macroeconomic outlooks
00:45:50 - Advice to dealers
00:48:10 - Where to learn more
Check out Santander here: https://santanderconsumerusa.com/
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
