Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Scott Gunnell, President of JM&A Group where we discuss: AI regulation coming for the car business, The future of the Finance Manager, negative equity entering back into the market, and much more.
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Topics:
00:00:00 - Intro
00:02:47 - Scott’s background and career
00:11:36 - What is JM&A Group?
00:13:49 - What are you see in terms of dealership financing?
00:16:40 - Why are F&I Managers necessary?
00:20:28 - How are you meeting the needs of the modern customer?
00:22:20 - Is there friction behind the scenes with manager and F&I?
00:25:15 - What margins are you seeing across the board?
00:30:40 - Are you seeing any changes in consumer preferences?
00:36:57 - Where are we on the AI hype curve?
00:40:44 - What are you seeing in the market right now?
00:42:57 - Are dealerships risking the loyalty of the service customer?
00:45:57 - Is there anything keeping you up at night?
Check out JM&A Group here: https://www.jmagroup.com/
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.