Today, Sam D'Arc is joined by Sam Hatch, General Manager at JRR Motor Sales, to discuss how he moved his top salesperson into a dedicated buying center to source 70+ units off the street in a single month. We discuss the "Matrix" view of inventory data, the spicy reality of…
Daily Dealer Live is brought to you by: Podium – the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn’t driving real outcomes, it’s time to take a closer…
Today's show features: - Kyle Coleman, President & CEO of Coleman Automotive Group - Scott Pharr, COO & Partner of P4 Automotive This episode is brought to you by: Podium – the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
The way dealers are building local visibility is changing. Todd Hatch, Service Director at @Palmspringsnissan explains why social media is becoming the primary channel for reaching customers. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @uber_business
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Service transportation is becoming a bigger operational burden for dealers. Malcom Richardson, Senior Automotive Account Manager at uber_business, explains why some stores are moving away from managing it in house. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @uber_business
Some service departments are rethinking transportation entirely. Todd Hatch, Service Director at @Palmspringsnissan, explains why loaner fleets became difficult to manage at scale. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @uber_business
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
AI is advancing faster than most dealers are adapting. Jim Roche, CEO of @warrcloudinc.4739, explains why service is where the gap is most visible. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Podiumsoftware and @warrcloudinc.4739
In this episode of the Industry Spotlight, joining host Sam D’Arc are Todd Hatch, Service Director at Palm Springs Nissan, and Malcolm Richardson, Senior Automotive Account Manager at Uber for Business to discuss how dealerships can eliminate the massive P&L leak caused by traditional shuttle and loaner fleets. Todd shares…
Daily Dealer Live is brought to you by: Zurich – Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs, and wealth‑building profit participation strategies. Grounded in our mission to provide clarity, confidence, and certainty, we help dealers protect what matters, strengthen performance,…
Fixed ops now accounts for the majority of dealership gross– But leadership time and investment haven’t kept pace. Jim Roche, CEO of @warrcloudinc.4739, explains how that gap is impacting store performance. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Today's show features: - Jason Graciano, Partner & General Manager at White Plains Honda - Michael Ross, Fixed Operations Director at Larry Green Chevrolet This episode is brought to you by: Zurich – Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs,…
Fixed ops just hit a new high in dealership gross contribution. Jim Roche, CEO of @warrcloudinc.4739, breaks down how warranty growth and front-end margin compression are driving the shift. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Podiumsoftware and…
Today I'm joined by Jim Roche, CEO of Warrcloud. As vehicle sales face margin compression, the service department has stepped up to provide over 50% of dealership gross profit. This conversation breaks down the massive $32 billion surge in warranty work, why customer pay is decelerating, and how dealers can…
Daily Dealer Live is brought to you by: Highstreet Automotive - Highstreet Automotive specializes in insurance solutions for automotive dealerships, working with operators across the country to help manage risk, control costs and protect long-term profitability. Explore solutions at https://www.myhighstreet.com/agency-directory/florida/Melbourne/6549-North-Wickham-Road-Suite-101 Follow Car Dealership Guy: X ➤ https://www.x.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/…
Technician productivity is often used as a *proxy* for service performance. Erikka Tiffani, GM at @WalserHyundaiBrooklynPark, explains how approved work ultimately determines how many hours get produced. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by Podium and Nomad Content…
Today's show features: - Jonathan Gray, COO of Cavender Auto Group - Rob Cavender, President and CEO of Cavender Auto Group - Vin Stazzone, Chairman at HIGHSTREET | Automotive - Mike Keese, Agency President at HIGHSTREET | Automotive - Phil Pecoraro, Operating Partner at Murdock CDJR This episode is brought…
Some dealerships are rethinking how F&I gets introduced to the customer. Erikka Tiffani, GM at @WalserHyundaiBrooklynPark, explains why leading with the salesperson is changing how customers respond to the menu. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by Podium…
Today I'm joined by Erikka Tiffani, General Manager at Walser Hyundai Brooklyn Park. In an industry defined by grind and tradition, Erikka breaks down how Walzer has successfully implemented a 4-day work week and a non-commissioned sales model. We discuss the transition from traditional F&I "boxes" to a one-point-of-contact system…
Daily Dealer Live is brought to you by: Team Velocity – Team Velocity helps dealerships deliver faster, smarter, and more connected customer experiences through fully integrated platform technology. From websites and advertising to retention solutions and a native CDP, Team Velocity provides the tools dealerships need to succeed in every…
Today's show features: - Stephen M. Rowley, President of Cox Automotive - Aharon Horwitz is the Co-Founder and CEO of Fullpath - David Boice, Co-Founder and CEO of Team Velocity - Ron Almeida, General Manager of Colonial Ford of Plymouth This episode is brought to you by: Zurich – Zurich…
*Transparency* from providers is becoming a bigger lever for dealers. Jeff Glanzmann, Dealer Principal at @glanzmannsubaru4750, explains how access to data is driving accountability. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Zurich.Insurance