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Daily Dealer Insights

Dec. 1, 2025

Robb on December Predictions, Scroggins on Developing Service Talent | Daily Dealer Live

Robb on December Predictions, Scroggins on Developing Service Talent | Daily Dealer Live

Today's show features: Jeremy Robb, Chief Economist at Cox Automotive Derek Scroggins, Parts and Service Director at Pilson Automotive and Power Sports This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to…

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Nov. 30, 2025

How two rural stores are boosting service volume 🤯

How two rural stores are boosting service volume 🤯

Fixed ops is becoming the growth *engine* inside some rural stores. Service volume is climbing as operators add techs and reinvest heavily in equipment. Michael Handwerger, President & Dealer Principal at Alpha One Automotive, explains how small-footprint stores are scaling their shop capacity. ➤ Stream the latest episode of the…

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Nov. 28, 2025

The Data-Driven Playbook Behind This GM’s Multi-Store Turnaround | Nolan Brink on Daily Dealer Live

The Data-Driven Playbook Behind This GM’s Multi-Store Turnaround | Nolan Brink on Daily Dealer Live

Daily Dealer Live is brought to you by: Matador AI – Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales and BDC teams to sell and service more cars than ever before. Right now, podcast listeners get the first 30 days risk-free with…

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Nov. 28, 2025

Why some rural teams reject tools metro stores expect 😵

Why some rural teams reject tools metro stores expect 😵

Some rural stores are still working through slow adoption of basic tech. Michael Handwerger, President & Dealer Principal at Alpha One Automotive, breaks down how staffing shifts finally moved digital MPI from stalled to active in their stores. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…

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Nov. 28, 2025

Brink on Growing A Multi-State Group, Bennet on Leadership Development | Daily Dealer Live

Brink on Growing A Multi-State Group, Bennet on Leadership Development | Daily Dealer Live

Today's show features: Nolan Brink, Multi-Store General Manager at Jim Shorkey Auto Group Matt Bennett, VP of Graduate and Professional Studies at Northwood University This episode is brought to you by: Matador AI – Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales…

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Nov. 28, 2025

When suppliers run out of cash

When suppliers run out of cash

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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Nov. 27, 2025

How one car dealer is growing in a 4,000-person market 🤔

How one car dealer is growing in a 4,000-person market 🤔

Rural dealers are rebuilding demand inside tiny markets. More stores are opening new customer *buckets* to reach segments they weren’t serving before. Michael Handwerger, President & Dealer Principal at Alpha One Automotive, explains how local-market relevance is driving fresh traffic. ➤ Stream the latest episode of the Car Dealership Guy…

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Nov. 27, 2025

From Corporate to Rural Dealer: What It Takes to Win Today in Every Market | Michael Handwerger

From Corporate to Rural Dealer: What It Takes to Win Today in Every Market | Michael Handwerger

Today I’m joined by President & Dealer Principal at Alpha One Automotive. We break down his jump from a corporate career into dealership ownership, and why social media became one of his strongest tools for credibility and recruiting. Michael also shares why acquiring rooftops is tougher than ever, how rural…

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Nov. 26, 2025

Appreciation Marketing: The 1–2% Play Most Dealers Ignore | Aladdin Khazravan on Daily Dealer Live

Appreciation Marketing: The 1–2% Play Most Dealers Ignore | Aladdin Khazravan on Daily Dealer Live

Daily Dealer Live is brought to you by: Dealer Cards – the direct-mail platform built specifically for dealerships. With Dealer Cards, you can send personalized thank-you notes, birthday cards, and service reminders — even include brownies — all hands-free and branded for your store. Right now, CDG listeners can get…

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Nov. 26, 2025

How CARFAX wants to bridge the dealer retention gap

How CARFAX wants to bridge the dealer retention gap

Dealers are rethinking how they communicate after the sale. Service reminders built around real customer needs are earning far higher engagement than *templated* outreach. Paul Nadjarian, Chief Product Officer at @carfax, breaks down why transparency is winning. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on…

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Nov. 26, 2025

Thanksgiving Special – Marks, Khazravan, Mace on Dealership Gratitude | Daily Dealer Live

Thanksgiving Special – Marks, Khazravan, Mace on Dealership Gratitude | Daily Dealer Live

Today's show features: Dave Marks, CEO/Founder DSM Auto Family Aladdin Khazravan, Founder of Dealer Cards Catherine York Mace, Manager at Vann York Auto Group This episode is brought to you by: Matador AI – Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales…

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Nov. 25, 2025

Why dealers still struggle with customer retention

Why dealers still struggle with customer retention

Customer retention is becoming a real pressure point for retailers. As margins tighten, groups are rethinking how they communicate with buyers after the sale. Kevin Frye, Marketing Director at Jeff Wyler Automotive Family, breaks down how store-level loyalty is taking priority over brand-level messaging. ➤ Stream the latest episode of…

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Nov. 25, 2025

The Hidden Leak in Service: How Data is Exposing The Customer Retention Crisis and How to Fix it

The Hidden Leak in Service: How Data is Exposing The Customer Retention Crisis and How to Fix it

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Kevin Frye, Marketing Director Jeff Wyler Automotive Family, and Paul Nadjarian, Chief Product Officer at CARFAX. This episode of…

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Nov. 24, 2025

Dealers Are Turning to “Data Plumbers” To Unclog Tech Stacks | David Steinberg on Daily Dealer Live

Dealers Are Turning to “Data Plumbers” To Unclog Tech Stacks | David Steinberg on Daily Dealer Live

Daily Dealer Live is brought to you by: Foureyes – Foureyes fixes what’s underneath by connecting CRM, inventory, website, and DMS data so it’s clean, connected, and flowing. Then all the stuff you've been stacking on top? It finally works. Collect, connect, and put your data to work – visit…

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Nov. 24, 2025

Barbosa on End of Sale, Steinberg on Data Silos, Woolsey on Dealership Security | Daily Dealer Live

Barbosa on End of Sale, Steinberg on Data Silos, Woolsey on Dealership Security | Daily Dealer Live

Today's show features: Eric Barbosa, VP of Variable Operations at Cavender Auto Group David Steinberg, CEO/Founder of Foureyes Robert Woolsey, Director of Corporate Security at Swickard Group This episode is brought to you by: Matador AI – Discover why the biggest dealership groups in America are using Matador AI to…

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Nov. 24, 2025

Why Is South Korea Suddenly Pouring Millions Into EVs?

Why Is South Korea Suddenly Pouring Millions Into EVs?

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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Nov. 23, 2025

Ford x Amazon: The CPO Move No One Saw Coming

Ford x Amazon: The CPO Move No One Saw Coming

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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Nov. 22, 2025

What smart wholesalers track to win at auction

What smart wholesalers track to win at auction

High sell rates are becoming a competitive edge in the lane. Some managers are pushing 80–90% turnover by pricing to MMR and building a reputation as “real sellers.” Kirk Rogers, Wholesale Manager at @mccarthyautogroup2098, explains how consistency attracts the strongest buyers. ➤ Stream the latest episode of the Car Dealership…

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Nov. 21, 2025

Why Dealers Are Re-Training Service Advisors Like Closers | David Rogers on Daily Dealer Live

Why Dealers Are Re-Training Service Advisors Like Closers | David Rogers on Daily Dealer Live

Daily Dealer Live is brought to you by: KPA – Escalating fines and enforcement actions are hitting dealers hard across safety, privacy, and F&I compliance. KPA's Complete Compliance Suite is the only all-in-one solution that protects your dealership from every compliance risk. Our integrated software, expert consulting, and award-winning training…

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Nov. 21, 2025

The process helping some dealers find A-players

The process helping some dealers find A-players

Operators are tightening their filters on dealership talent. Stores turning brands around are leaning toward A-players with real wins behind them. Jim Keffer, CEO of Keffer Auto Group, explains why past successes shorten the turnaround curve. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your…

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Nov. 21, 2025

Fixed Ops Friday with David Rogers, and Kevin Stuckey | Daily Dealer Live

Fixed Ops Friday with David Rogers, and Kevin Stuckey | Daily Dealer Live

Today's show features: David Rogers, Fixed Operations Director at Piazza Auto Group Kevin Stuckey, Platform Director - Fixed Operations at Parkway Family Auto Group This episode is brought to you by: KPA – Escalating fines and enforcement actions are hitting dealers hard across safety, privacy, and F&I compliance. KPA's Complete…

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Nov. 21, 2025

The Hidden Dealership Killer Nobody Talks About

The Hidden Dealership Killer Nobody Talks About

Data from vAuto’s The Data Advantage e-book, check it out for dealership process insights → https://carguymedia.com/4o3Z0Zz | CoxAutomotive Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the…

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Nov. 20, 2025

The hidden strategy behind low-multiple acquisitions

The hidden strategy behind low-multiple acquisitions

Used-car execution is becoming a bigger differentiator across slower-traffic brands. Jim Keffer, CEO of Keffer Auto Group, breaks down how gaps in marketing and acquisitions show up when foot traffic is lower. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you…

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Nov. 20, 2025

The 10-Year Buyout Playbook–Inside the Unicorn-Driven Dealership Model That’s Disrupting Auto Retail

The 10-Year Buyout Playbook–Inside the Unicorn-Driven Dealership Model That’s Disrupting Auto Retail

Today I’m joined by Jim Keffer, CEO of Keffer Auto Group. We break down his radical 10-year buyout model, why he hunts “unicorn” operators instead of centralizing, and how underperforming rooftops become high-ROI assets. Jim also explains the math behind buying broken stores, the traits that separate true owner-operators, and…

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