Insights Hub

Some dealerships are turning to AI for predictions... While others use it to fill critical staffing gaps. Leigh Ann Conver, Senior Director at @CDKGlobal shares how “Ava” handles service calls 24/7, setting appointments and boosting the bottom line. Here’s how AI is reshaping dealership operations: ➤ Stream the latest episode…

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Leigh Ann Conver, Senior Director of CDK Data Services. We discuss how AI is quietly integrating into dealership operations, the top AI trends for 2024 and how dealerships of all sizes can leverage AI to boost car…

Dealers are attempting to “future-proof” their dealerships more than ever before—and doing so in many different ways. One big way? Creating new revenue opportunities within their dealerships. Liza Borches at @CarterMyersAutomotivebreaks down her three strategies for thriving in an evolving industry: Need help finding top automotive talent? Get started here:…

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits…

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

Buying a business is challenging. But buying a dealership is next level. From talent shortages to market fit, @CarterMyersAutomotive CEO Liza Borches learned that even the smallest acquisitions need the right strategy. Here's a hard-learned lesson every dealer should consider. Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/…

Think about it... most consumers start shopping for cars online and rarely look back. Even crazier, they visit just 1.5 stores on average before making a purchase. @dealerimagepro CEO Peter Duffy explains how the car shopping process has radically changed over the past decade. #DealerImageProPartner Need help finding top automotive…

It's no secret that many dealers are stretched thin, juggling deals, staff, and service. But Peter Duffy, CEO of @dealerimagepro warns that slow time to market is the silent killer of industry profits. Here's how he's talking a big problem in the dealership business. #DealerImageProPartner Need help finding top automotive…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Duffy Jr., CEO of Dealer Image Pro where we discuss: How a professional photographer cracked dealers' #1 profitability issue, the most impactful dealer website features, the future of content creator dealerships and much more. This episode…

Imagine employees hold 26% ownership in the business—no carve-outs, no side deals. That's the reality @CarterMyersAutomotive, the Employee Stock Option Pool (ESOP) includes every dealership and all the real estate they sit on. CEO Liza Borches explains this unique setup. Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/…

The next "frontier" for dealerships might be closer than you think. With selling costs at an all-time high, Liza Borches, CEO at@CarterMyersAutomotive, believes it’s time to rethink the tech and staffing needed to get cars sold. Here’s what dealerships are focused on to tackle this problem. Need help finding top…

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Liza Borches, CEO of Carter Myers Automotive. We dive into the bold risks that have shaped her century-old dealership group, her innovative approach to empowering employees with partial ownership, her biggest wins, regrets, and much more.…

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

"Negotiations" may now be putting dealerships at risk. With top-tier talent scarce, Jack Ballinghoff of @ourismanautomotive8086 believes standardizing processes could be more important than ever. Here's why dealers might need to pay attention. Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy?…

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

As dealerships standardize, acquisition efforts may require a new focus. @ourismanautomotive8086's COO, Jack Ballinghoff, suggests targeting areas with less competition and fewer smart players. Here's how dealers can gain a competitive edge. Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop…

As recalls continue to rise, there may be growing opportunities for dealers. CEO of @warrcloudinc.4739 Jim Roche suggests that actively managing recalls can grow service revenue. Here's how dealers can maximize recall work and enhance their service departments. #WarrcloudPartner Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested…

EVs are fundamentally changing dealership service. Warranty work is projected to increase nearly 20% by 2026—but what's driving this surge? Jim Roche, CEO of @warrcloudinc.4739, reveals two key factors dealers need to know. #WarrcloudPartner Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, Founder & CEO of WarrCloud, where we discuss: How 28 seconds is quietly transforming dealership profits, why EVs are going to transform service centers, exposing $140K of hidden dealership revenue and much more. This episode…

Is the future of dealerships in standardized processes? With margins compressing and talent hard to find, eliminating negotiation might be the next big shift that gets mass adoption. COO of @ourismanautomotive8086 Jack Ballinghoff explains why dealerships must adapt. Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in…

Dealerships are at a crossroads: empower individuals or standardize processes? Jack Ballinghoff, COO of @ourismanautomotive8086, warns that legal and compliance challenges are forcing a drastic rethink. Dealers may soon need to tackle this head-on—or have it tackled for them. Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jack Ballinghoff, COO of Ourisman Automotive Group where we discuss: His principles to running 17+ dealerships, the best used car auction in the United States, why he thinks negotiations in car sales need to end and much…

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…